Digital Health Agency

Our Programs

DHA delivers comprehensive digital health services that support the entire healthcare ecosystem in Kenya, from patient care to infrastructure management.

Patient Platform

Empowering patients with secure access to their health data and services

Live Platform

Patient Portal – Afya Yangu Portal

The Patient Portal is a secure, intuitive, and user-centric online platform designed to empower Kenyan citizens by placing them at the heart of the healthcare ecosystem.

Key Features:

Self-registration and agent-based registration with biometric integration
Appointment scheduling, bill payments, and prescription management
Robust consent management system for data control
SHA integration for insurance claims and preauthorization
Multilingual support including Swahili

Visit Platform

Quality Service

Elevating healthcare quality through digital management and analytics

Digital Enterprise Quality Management Software

A centralized platform designed to elevate the quality of healthcare services, ensure compliance, and enhance patient satisfaction across Kenya's health facilities.

Key Features:

Incident reporting, infection surveillance, audits, and risk management modules
Quality indicators and patient-reported outcome measures (PROMs) tracking
Accreditation and compliance with national/international standards
AI-driven sentiment analysis and Net Promoter Score (NPS)
Integration with HIE and EMRs for automated data collection

Health Information Exchange

The backbone of Kenya's digital health ecosystem enabling secure data sharing

Health Information Exchange (HIE)

Dynamic, standards-based platform facilitating secure and seamless data sharing among diverse healthcare systems.

Key Features:

Built on FHIR standards for real-time, bi-directional data exchange
Hosts critical registries (client, health worker, facility, drug)
Advanced cybersecurity with encryption and role-based access
Redundant infrastructure across interconnected data centers
Integration with national platforms (KEMSA, SHA)

Kenya Client Registry

Centralized, authoritative database ensuring unique patient identification across the healthcare system.

Key Features:

Unique patient identifier generation and management
Comprehensive demographic data with validation
Advanced search with deterministic and probabilistic matching
DPA-compliant security with encryption
Integration with point-of-care systems

Kenya Health Worker Registry

Sophisticated repository maintaining verified information about healthcare professionals.

Key Features:

Verified healthcare worker credentials and specializations
Role-based access control for HIE interactions
Integration with licensing platforms
High-speed data retrieval for real-time applications
SMS-based guideline broadcasts

Kenya Health Facility & Community Unit Registry

Comprehensive database standardizing information about healthcare facilities and community units.

Key Features:

Unique facility identifiers for precise tracking
Detailed facility data including services and contact information
Citizen-driven updates with verification process
High-performance search for emergency planning
Strict security and compliance standards

Kenya National Terminology Services

Centralized authority for managing and standardizing healthcare terminologies.

Key Features:

Mapping to international standards (SNOMED CT, ICD-10, LOINC)
API-driven lookup and translation services
Versioning and subsetting of code systems
Open-source architecture for community collaboration
High-performance terminological data access

Drug Registry

Comprehensive drug information management ensuring safety, traceability, and integration.

Key Features:

Unique alphanumeric drug codes for precise identification
Mapping to NHDD, WHO, and SNOMED terminologies
Workflow status support (Draft, Published, Withdrawn)
PPB registration codes and Kenya National Drug Formulary references
Open-source design with comprehensive documentation

National Shared Health Record (SHR)

Centralized repository aggregating patient health data from multiple sources.

Key Features:

Data aggregation from EMRs, laboratories, pharmacies
FHIR and SNOMED CT standardization
Role-based access and patient consent mechanisms
High availability with robust security protocols
Real-time data retrieval for clinical decision-making

Health Interoperability Services Layer (ISL)

Central coordinating hub enabling seamless data routing and transformation between health systems.

Key Features:

Message routing to HIE components with single access point
HL7/FHIR message transformation and orchestration
Robust error management and performance monitoring
National-level scalability with high reliability
Extensible mediation functions for evolving requirements

Healthcare Insurance

Streamlining licensing and claims processing for efficient healthcare financing

Healthcare Licensing Platform

Streamlines the process of obtaining and renewing licenses for health professionals and facilities.

Key Features:

Integration with medical boards and payment gateways
Single Sign-On (SSO) and secure authentication
Automated application, verification, and renewal processes
Comprehensive license status and compliance records
Enhanced regulatory oversight with audit trails

Electronic Health Insurance Claims Platform

Revolutionizes claims processing for the Social Health Authority (SHA) with enhanced efficiency and fraud detection.

Key Features:

Automated claim submission, tracking, and settlement
AI/ML-based fraud detection and risk scoring
Real-time monitoring and analytics for insights
Secure payment gateway integration
Transparent claims processing workflows

Digital Health Infrastructure

Robust technological foundation powering Kenya's Digital Health Superhighway

Digital Health Infrastructure

Technological foundation providing secure, scalable, high-performance network and cloud ecosystem.

Key Features:

Software-defined WAN (SD-WAN) for PCN hubs
Cellular connectivity (4G/5G) for Level 2-3 facilities
Tier-3 data centers with redundant infrastructure
Comprehensive cybersecurity with zero-trust access
IoT devices, wearables, and telemedicine support

Security and Operations Centers (ITOC-SOC/NOC)

Centralized hubs ensuring reliability, security, and performance of digital health ecosystem.

Key Features:

SOC with SIEM, IDS, and real-time threat detection
NOC for network infrastructure monitoring
ITOC with ticketing, automation, and reporting
Multi-tier support structure with capacity building
Advanced incident management and performance analytics

National Logistics & Supply Chain Management

Optimizing medical supply management through blockchain and ERP technologies

National Logistics and Supply Chain Management System

Sophisticated platform managing medical supplies, reducing theft, and optimizing procurement and distribution.

Key Features:

Blockchain-based track-and-trace for medicines
ERP, tender, and order management platform integration
Health facility consumption tracking and inventory optimization
Supply chain transparency with real-time reporting
National health systems integration for cohesive management

Health Services

Comprehensive digital services enhancing healthcare delivery and accessibility

National eLearning Platform

Virtual learning environment tailored for healthcare professionals offering flexible, personalized training.

Key Features:

Adaptive learning with multiple methodologies
Gamification, case-based scenarios, and digital badges
Mobile-responsive with multilingual support
HIE integration for workforce management analytics
Diverse content including videos, e-modules, and certifications

National Telemedicine Platform

Empowers citizens with virtual access to healthcare services, bridging geographical barriers.

Key Features:

High-quality audio/video for seamless consultations
Patient Portal and HIE integration for real-time data
Scalable and secure with zero-trust access
Enhanced care coordination with appointment management
Multilingual interfaces for diverse populations

Data Lake and Analytics Platform

Powerful solution for collecting, processing, and analyzing healthcare data for actionable insights.

Key Features:

Data import and transformation with customizable catalog
Predictive analytics, NLP, and Auto-ML for 20,000+ variables
High-performance processing with distributed architecture
GDPR and HIPAA compliance with robust security
Interactive dashboards and automated reporting

National Ambulance Service Platform

Cutting-edge solution for coordinating ambulance services and improving emergency response times.

Key Features:

Real-time ambulance tracking and dispatching
HIE integration for patient data during emergencies
Priority-based routing for urgent cases
Analytics for operational efficiency optimization
Secure and reliable emergency communication

Who We Serve

DHA serves a wide range of stakeholders, ensuring seamless delivery of digital health services to meet the needs of patients, healthcare professionals, and policy makers.

Government Agencies

National and county government agencies implementing digital health initiatives across Kenya.

Healthcare Providers

Hospitals, clinics, and health facilities leveraging digital solutions for better patient care.

Developers

Technology developers and innovators building digital health solutions and applications.

Vendors

Technology vendors and suppliers providing digital health infrastructure and services.

Ready to Transform Healthcare Delivery?

Partner with DHA to implement comprehensive digital health solutions that improve patient outcomes and healthcare efficiency.

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